In May, Hancock-Wood will be working with NRECA Market Research Services to complete member satisfaction surveys. The random surveys will be conducted by phone and email, and not everyone will be contacted. If you are contacted, we would greatly appreciate a few minutes of your time to share your opinions about the cooperative. All information is confidential. We strive to provide all member-owners with safe, affordable, reliable, and clean electric service. By participating in the survey, you will help us make decisions that benefit you, your family, and your neighbors.