The Value of Your Hancock-Wood Electric Membership
Hancock-Wood Electric Cooperative offers a membership value that extends far beyond just reliable electricity. The cooperative's commitment to its members is evident in many ways, highlighting four key reasons why being a part of Hancock-Wood is valuable!
1. History of Stable Rates
In a time when material costs have risen by an average of 32% to 215% in the last year, Hancock-Wood Electric has made great efforts to keep member rates stable. With an average daily cost of less than $6 a day, the cooperative has introduced Time-of-Day Rates adjustments to help members better manage their electricity usage. In a testament to HWE's commitment, the cooperative returned a remarkable $3.1 million in patronage refunds this year, the largest amount distributed in the last 25 years. Unlike for-profit utilities, Hancock-Wood's primary goal is to provide electricity at the lowest cost possible for its members.
2. Timely Restoration Efforts
When power outages happen, Hancock-Wood Electric’s dedicated line-workers are on standby, ready to fix and restore service around the clock. Members can receive real-time outage information through the cooperative's mobile app and website. Significant restoration efforts include new services installed, meters tested, and extensive line inspections. The Arlington Substation Rebuild Project, initiated in 2023, will enhance services for approximately 600 members in the Arlington area, demonstrating the cooperative’s proactive approach to maintaining reliable service.
3. Unmatched Power Reliability
With an annual investment of $5-7 million in electric system upgrades, Hancock-Wood Electric prioritizes power reliability. In 2023, the cooperative managed a total of 918 outages, with an average outage length of just 81 minutes. Members can be assured that Hancock-Wood is implementing the most effective strategies for power and system efficiency.
4. Operation Round Up and Community Engagement
Giving back to the community is incredibly important to Hancock-Wood Electric. The Operation Round Up initiative allows members to contribute spare change, raising over $900,000 for area charities since its creation in 2008. Operation Round Up has supported local organizations and initiatives, such as fire departments, educational institutions, and food banks. Additionally, Hancock-Wood hosts a variety of member appreciation events, including the Findlay Children’s Museum event and the annual Member Appreciation Drive-Thru celebration, showcasing their commitment to valuing membership.
Hancock-Wood Electric Cooperative exemplifies what it means to serve its members with reliability and dedication to community. Being a member means more than just receiving electricity—it means being part of a cooperative that truly values its members.