Hancock-Wood Electric has recently changed to a time-of-day rate and, with that change, we had to update our bills. Another item the co-op has been working to update is the “meter read” date. Starting in November, if you previously had your meter read on the sixth, 12th, or 18th of the month, your meter will be read on the first of the month. The meter read dates are listed on your bill. The change in meter read dates helps to make our billing cycles more consistent with one another. Members who are impacted will also receive a letter and/ or email in October.

Members can expect to receive additional information in the future if their read date is changing. If you have any questions about your meter read date or the changes to the bill, please feel free to call our office at 800-445-4840.